Frequently Asked Questions
Multiple Credit card Applications for the Same Timespan
Q. I've applied for more than one card at the same time. But both cards have the same interest free time period, and when I fill out my details for the second card I get an error message.
A. This is unusual but it does happen. It only happens if you try to have more than one Alert account open at the same time for the same time period.
Our third party software is highly respected and has been in use for years. It has a number of built-in features designed to prevent things like spam, abuse and overloading the system. In this case, more than one Alert account for the same time period is not permitted using the same email address.
There are several solutions:
1. If your 6 month (for example) card expires, and you transfer the balance to another 6 month card, you must first cancel the existing 6 month Alert account (by clicking on the Unsubscribe link at the bottom of the emails you receive from us). Then you're free to open the other one, with the same email address, for the second card.
2. If you wish to apply for more than one card with the same time period at the same time, then you must use a different email address for each subsequent card. So just start another email name (or alias) on your email account as many times as you wish (e.g. name1@emailaccount.com, name2@emailaccount.com, etc.)
3. If your email account only permits one username then you can open a free email account with numerous other suppliers. Type in "free email account" into your web browser. Popular ones are Hotmail and Yahoo. You might also wish to have a look at http://www.emailaddresses.com/guide_types.htm
You may wish to have these other email accounts redirected to your normal email account, so you don't have to login into different accounts. For good advice on the different options available go to http://www.emailaddresses.com/email_forward.htm
Do I Have to Apply for a Card from This Site to Use the Alert Service?
Q. I'd like to use the credit card alert service, but I've just applied for a card from my own bank. Can I use your alert service to remind me when my own bank's credit card zero interest period is up?
A. Yes, of course. Whenever you apply for a card outside of this website just go into the email alert section and follow the instructions in the normal way, just as if you had applied for a card from within this site.
Can I Use the Alert Service with my Existing Card?
Q. I took out a card from another source a couple of months or so ago. It would be good if I could use your alert service to remind me when I had to transfer my balance to another card. Can I still use your service to allow me to do this?
A. Certainly. Firstly you'd have to look at when you originally took out the card and check when the interest free period is set to expire. Then just go to our existing cards page, read the instructions at the top of the page, then scroll down to the relevant week when you want to be reminded to transfer your balance. Our automatic system does the rest.
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